SyncSketch User Feedback

Boards

Use this form to submit feedback and feature requests. For troubleshooting help, reporting bugs, and other support requests, please reach out to support@syncsketch.com

Float controls in separate window when launching full screen mode

It would be great to be able to present a full screen window of the video whilst having another window show the controls on another monitor. We are using syncsketch to present to clients in a theatre and would like to have a clean image shown whilst still having full control to drive the session.

Volume control when someone else is scrubbing the timeline.

it would be nice to retain volume control even when another user is scrubbing the timeline. If someone scrubs the timeline, it takes away my control of all the options and settings, including the ability to turn down my own volume or leave the sync. It would be great to retain that control over those two things even when someone else is scrubbing

planned

Link Sketch to comment

It would be great to have the option to sync sketches with comments. Each time you sketch a comment popup window could appear. Having orphan sketches without user or comments sometimes is misleading IMHO. Cheers, Nacho

Eraser doesn't work with stylus

Since the brush and tool interface was updated, the Eraser on my Wacom stylus no longer works as the Eraser tool. This used to work fine before the interface was updated, but now It's quite annoying to have to activate the eraser tool every time I need to erase, when I should be able to simply flip the pen like before. I would consider this a high priority bug fix, if at all possible. Thanks!

in progress

The arrow keys no longer work!

I can't use the arrow keys to step forward or backward in the film

Strokes are not working properly

Every few strokes of my drawing it stops drawing and its very annoying i cant even do 3 stroke without it malfunctioning

Warning on deleted Notes

When a Media is deleted, add a Warning if it has Notes so the User can decide not to delete it. The message should specify the Notes can be recovered by reviving (undeleting) the media in Activity page (if applicable).

There should be a timeline zoom feature

on longer films, the timeline is so long, it is super hard to scrub the time in an area. We should be able to focus in on a beginning and end frames.

Activity for removed items from sync

When synchronizing again from FPTR (aka Shotgrid aka Shotgun), create a loig entry in the Activity page for each removed media that would let the user revive it if needed (to get the Notes back).

Hide UI doesn’t work in iphone

When looking at the review on iphone the UI takes up half the screen space

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