SyncSketch User Feedback

Hello, Is there a plan to include colour grading as a feature in your development roadmap? Thanks

Hi, I am keen to use the K key to allow me to scrub the frames when clicking in the video window. However, currently it seems to activate play/pause repeatedly when held down.

We've had several requests lately for reseting 2FA for user accounts. I would like to request this ability be made available to Administrators, or at least workspace owners. We have people working with us who are situated all around the world, and some reviews are urgent and time sensitive. If a user is locked out due to 2FA, we need to be able to act quickly.

I’m encountering an issue when using SyncSketch on my iPad (with an Apple Pencil). Everything works fine when I’m in unsynced mode, but as soon as I join a synced session, the Apple Pencil stops working after the first stroke. It seems like pen input is being blocked or overridden during the live sync. Is this a known limitation or bug? Are there any workarounds or plans to improve Apple Pencil compatibility during real-time collaboration?

I’m encountering an issue when using SyncSketch on my iPad (with an Apple Pencil). Everything works fine when I’m in unsynced mode, but as soon as I join a synced session, the Apple Pencil stops working after the first stroke. It seems like pen input is being blocked or overridden during the live sync. Is this a known limitation or bug? Are there any workarounds or plans to improve Apple Pencil compatibility during real-time collaboration?

It would be great to have the option to change the key bindings for orbiting and panning the camera when viewing an FBX. I want to be able to use a Wacom pen to draw, but there are some functionality issues between windows ink needing to be active to register pressure sensitivity and when windows ink is active it causes issues with middle mouse click functionality when trying to pan. If I was able to change the binding to a key press it would be really helpful.

We would like to be able to span a comment on several frames (e.g. from frame 12 to 17). We would also like to have the possibility to create a comment on several frames at once (e.g. on frame 21, 23 an 29).

It would be great if we could give comments not only frames and the entire clip but also from IN to OUT (Ranges)!

I like the new UI... is there a way to make the Pencil the default tool, instead of the Grab? We rarely use the grab and tend to use the pencil like 99% of the time.

“Better handling of longer videos. If a sync sketch video is more than 15-20 seconds it will always stop buffering about 1/3 in. Clicking on a different video and clicking back to the video and quickly jumping you the area it got stuck fixes the issue most of the time, but sometimes it'll be stuck until I relaunch the browser. Also, if someone shares a link and I join the video in Sync mode without realising I always want a warning. I've started playing a video way too many times only to realise a bunch of other people are synced too. Thanks! “