SyncSketch User Feedback

When flipping between clips in a review, we'd like the In and Out points that are set for each clip to be retained. They currently clear when you change clips.

Currently when I open a Shot I have to turn off Show Resolved Notes each time... Could We get a more permanent hide Resolved Notes in the Settings Gear...? So people can do whichever they prefer.

We'd like the playhead to retain its position in the timeline when switching between clips. Currently it resets to the beginning/frame 0. Would be great if this is toggle-able behavior. Similar to this feature request: https://feedback.syncsketch.com/feature-requests/p/retain-in-and-out-points-when-clip-switching

When you add a comment, and type @, it will let you select a user's name to autocomplete. Then when you submit the comment, that user will receive an email notification that their name has been mentioned. BUT! There are some cases where this doesn't happen, and these are crucial to get funtioning. 1) If you REPLY to an existing comment and you type @, you DO NOT get the auto-complete option and you must manually type the user's name. The user will NOT receive an email notification about this mention. 2) If you EDIT an existing comment to add a user, you DO NOT get the auto-complete option and you must manually type the user's name. The user will NOT receive an email notification about this mention.

In some jobs, we like to create one project where we post videos to submit to the client for reviews. And another project, where only our internal team can access. Quite often, we have the same video in both projects. After the client reviews the videos with drawing notes and comments, it would be great if one could copy/export the drawing notes and comments from that video and paste/import into our internal teams' project's video, so our internal team can view the clients' notes as notes. That's something that frame.io has that SyncSketch doesn't, which I think it could be very useful. At least for us that would make a HUGE difference.

We are often sharing audio files with our clients for review. Can you please add Audio files support? (mp3, wav, aac) Thanks!

In our production we also review voice recorded scripts and other audio files. It is weird that audio files are not supported, since a normal web browser knows how to play them. Since Audio notes are in your roadmap, we hope general audio upload would also be supported. For our needs it would be already ok, if the transcoding would use something like ffmpeg to convert the audio file to a video file with no video or a default placeholder image over the whole duration. That is currently our workaround when reviewing such files in syncsketch.

Currently, when pressing L, the playhead increases the speed, which is great! But upon pressing J, the playhead slows down rather than reverses direction. It would be ideal if it would reverse and subsequent presses of J would increase the speed in which it plays in reverse. K would pause & PLAY, then revert speed to 100%. It's great to have the option to play in slow-mo but maybe that could be a separate key (J + modifier key) so the JKL function the same as some other players; Cinesync, Quicktime, etc.

Could you make it so that if you are looking at multiple videos it keeps your "spot" when jumping between. So if you are on Video A then click over to Video B, when you click back to Video A its at the same frame you left off at previously?